Most Asked Questions
Our online alteration process is simple! You can watch our videos and guides to learn how to take your measurements. For special alterations, book a virtual consultation, provide your measurements, and ship your garment to us. Our expert tailors will make the necessary alterations and return your perfectly tailored piece.
You don’t need to schedule an appointment for regular alteration services. However, for special alterations such as wedding gowns and Quinceañeras dresses, an appointment is required. For a personalized experience, you can book a Virtual Meeting or an in-store consultation.
We specialize in alterations for wedding gowns, Quinceañeras dresses, formal wear, suits, and everyday clothing. If you have a specific request, feel free to reach out!
Turnaround time depends on the complexity of the alterations. Simple adjustments may take a week, while intricate custom work can take several weeks. We will provide an estimated timeline during your consultation.
Yes! We offer rush alterations for an additional fee. Please contact us to check availability.
Absolutely! Whether you want to add sleeves, change a zipper to a corset back, or enhance your dress with embellishments, we can customize your garment to match your vision.
You may refer to our measurement guide and videos for detailed instructions. If you still need help, we will guide you through the measurement process during your virtual consultation.
Your satisfaction is our priority. If adjustments are needed, we offer a revision service to ensure the perfect fit
At this time, we primarily serve domestic clients. However, feel free to contact us to discuss international shipping options.
Simply go to the Alteration tab on our website, choose the service needed, and follow the instructions. Or book an appointment for a Virtual Meeting or an in-store consultation and let us bring your dream alterations to life!
After you place your order, we will email you a prepaid shipping label with detailed shipping instructions. Make sure to pack your garment securely. If you need assistance, feel free to contact us.
You can find answers to most questions in our FAQs section or by browsing our guides and videos. If you still need help, you can contact us via email, chat, or book a virtual consultation for personalized assistance.
Do you have More Questions!
We understand that each piece is unique. Tell us about your alteration needs, and we’ll provide a custom solution. Reach out and we’ll get to work on it right away!
